Cityside Huntington Metro rooftop sundeck and lounge
A man and woman on a sofa enjoying coffee
A group of friends sitting at a picnic table enjoying conversation

Promise & Values

Donaldson Core Values

INTEGRITY

We hold ourselves accountable to each other through a clear and unrelenting focus on the highest ethical and performance standards.

EXCELLENCE

We strive for excellence in everything by being intentional, genuine, ethical and collaborative to deliver the highest standard for our customers.

COMMITMENT

We deliver an exceptional customer experience through an engaged and empowered team.

ADAPTABILITY

We learn from experiences and turn challenges into opportunities by making changes and effectively reacting in response to our environment.

INNOVATION

We believe in possibilities and breaking through boundaries by focusing on how we can thrive for our next-best.

OWNERSHIP

We delight our customers by taking ownership of challenges and persistently seeking successful solutions.

COMPASSION

We embrace compassion as a guiding force and one that celebrates acts of kindness and charity while showing empathy for others.

UNITY

We work together through cohesive teams to provide great customer experiences.

MISSION

Our Mission is to deliver peace of mind in every interaction by being faithful to our values and creating successful partnerships with our clients, residents, and vendors.

Vision

At Donaldson, our vision is to be the most engaged, inspired, and recognized leader in the real estate industry.

Promise

We are dedicated to providing an exceptional customer experience through a total team commitment to our Vision, Mission, and Values.